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Aesthetician - Part Time

Pittsburgh, PA

Fairmont Pittsburgh

Posted 6 weeks ago
Discuss pay at interview
Job Description

Aesthetician - Part Time


    Aesthetician

    Fairmont Pittsburgh's Health Club and Spa is currently seeking a knowledgeable and motivated Aesthetician to join our energetic team. The candidate is required to have a proven background and is eager to make his/her mark in the Health Club and Spa. The therapist performs all facials and body treatments in a safe and professional manner to the guest/member. They also keep themselves updated with the latest trends and servicing protocols, all in an effort to provide uncompromising attention to the guest/member.

    What is in it for you:

    Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. We offer travel perks within the Accor family and exciting opportunities for growth and development.

    What you will be doing:

      - Adhere to the Spa Policy & Standard Operating Procedures
      - Perform facials and body treatments in a safe, professional and hygienic manner
      - Act as an ambassador for the spa representing the values of the brand and Accor
      - Knowledgeable about all aspects of treatments, retail, facility, and current offers
      - Maintain inventory of products to perform treatments in an orderly and neat fashion
      - Maintain cleanliness standards of treatment rooms and facility
      - Report for appointments on time, including adequate preparation time, and thoroughly review appointments before after completing each service
      - Always maintain a courteous, friendly and professional demeanor with guests/members
      - Assist in upkeep of Aesthetician room and other areas of facility where possible
      - Maintain appropriate tracking of guest medical forms and ensure each guest signs one prior to treatment
      - Recognize arrivals of all VIP guests arriving in both the spa and hotel
      - Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery
      - Ensure guest preferences and special requests are accommodated to the best of the property's and operation's ability
      - Ensure guest satisfaction at all times by assuring safety and guest service is always the spa's first priority
      - Perform regular treatments and facility audits to maintain brand standards
      - Work to ensure the spa is receiving the highest ratings/scores for both VOG and LQA, and that guest satisfaction remains a constant priority
      - Responsible for contributing to daily and monthly retail and/or treatment targets
      - Support the rest of your colleagues when requested
      - Understand and Adhere to the Accor Ethics & CSR book
      - Maintain guest confidentiality at all times
      - Deal with any guest complaints, comments or concerns with discretion and urgency
      - Participate in daily/monthly communication meetings
      - Lead by example in following all safety procedures and practices by the property
      - Report any dysfunctional equipment, potential hazards or emergencies to management immediately
      - Other duties as assigned
      - Your experience and skills include:
      -Licensed Aesthetician in the state of Pennsylvania
      -All professional licesnes are to be current
      -Currently certified in First Aid and CPR is required
      -Must be able to work nights, weekends and shift work
      -Previous experience as an Aesthetician preferred
      -Previous experience in a luxury health spa preferred
      -Excellent communication and organizational skills
      -Strong interpersonal and problem solving abilities
      -Highly responsible and reliable
      -Ability to focus attention on guest needs, remaining calm and courteous at all times

      Your team and working environment:
      -Physical aspects of the position include but are not limited to:
      -Constant standing and walking throughout shifts. May occassionally exert up to 10 pounds lift, cary, push, pull or otherwise move objects
      -Exerting up to 30 pounds of force occassionally, and/or up to 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
      -Maintain a working knowledge of standard Aesthetician equipment advised by the local board certification
      -Remain in a stationary position for 8 hours throughout shift
      -Endure physical movements throughout work areas
      -Effectively demonstrate motor coordination, finger and manual dexterity

      Visa Requirements: Must have proof of valid U.S. work authorization.
      Associated topics: account management, customer service, greet, retail sales, sales, sales associate, sales associates, sales management, sell, store
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