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Centralized Telephone Triage - MA / LPN / RN

Manitowoc, WI 54220

Forefront Dermatology

Posted 4 weeks ago
Discuss pay at interview
Job Description

Come join our team! We have an immediate need for a Medical Assistant (MA), Licensed Practical Nurse (LPN), or Registered Nurse (RN) - Telephone Triage Specialist in our Manitowoc Headquarters!


Eligible for a $1,000 Sign-on Bonus!!


Are you a Medical Assistant working nights & weekends at a clinic Or an LPN working nights, weekends, holidays, and short-staffed at a long-term care facility Or an RN looking for a regular schedule Or just tired of getting low-censused Our telephone triage offers the following:

  • No nights
  • No weekends
  • No holidays
  • 1st shift schedule
  • Busy department with regular hours
  • No experience required
  • Beautiful office space (right on the river, big open windows, and modern work spaces)


The Telephone Triage staff is responsible for making outgoing phone calls and taking incoming phone calls, giving results, relaying information between the provider and the patient and from the patient to the provider, and scheduling follow up appointments and surgeries.


Excellent telephone customer service skills are required, as there is no hands-on patient care in this role.


Familiarity with computers is very important - staff will learn to use our Electronic Medical Record system, scheduling system, and need to be able to navigate the Microsoft Office ® Suite.


Typing speed of 35+ wpm is required and is tested during the interview.


Minimum education and certification/licensure as a Medical Assistant, Licensed Practical Nurse, or Registered Nurse is required.


Here are just a few things we offer:

  • Access to health, dental, and vision insurance
  • NO Nights or Weekends
  • Eligible for PTO and Holiday pay
  • Company paid life insurance and long term disability
  • Access to voluntary short term disability insurance and additional life insurance
  • 401K with employer contribution
  • Profit sharing
  • Employee discounts
  • And much more!
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