Medical Assistant/CSR - Macclenny
Macclenny, FL 32063
University of Florida Health
Scope of the Job Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician. Essential Functions 1. Maintains patient privacy. 2. Receives and directs telephone calls to the appropriate personnel. Also makes phone contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations 3. Maintains patient scheduling functions, and sets patient appointments through established guidelines 4. Interviews and completes the registration process for patients utilizing the specific service. 5. Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the medical treatment record and/or charge document 6. Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department n accordance with the Florida State Regulations, a Medical Assistant can perform the following duties under the direct supervision and responsibility of a licensed physician 8. Perform aseptic procedures 9. Take patient’s vital signs 10. Prepare patients for the provider’s care 11. Perform venipuncture and administer routine, non-controlled medications 12. Administer routine stock medication under the direct supervision of a licensed physician 13. Observe and report patients’ signs or symptoms 14. Administer basic first aid 15. Assist with patient examinations or treatments 16. Operate office medical equipment 17. Collect routine laboratory specimens as directed by the provider 18. Perform basic laboratory procedures 19. Perform office procedures including all general administrative duties required by the physician. 20. Age of Patients: ___ All Ages ___ Adults Only ___ Pediatrics Only
Job RequirementsTemperament Skills Requires excellent decision making skills and initiative. Must be very detailed oriented. Possess excellent verbal communications skills in the English language. Basic arithmetic skills are necessary for cashiering. Data entry experience required. Ability to prioritize tasks and organize workflow. Knowledge of ambulatory health care or related health care fields. Skilled in conflict resolution. Experience Two to four years clerical/customer service experience preferred, ideally in a health care related industry. One year experience with third party payors, and computer experience for imputing data and reviewing patient demographic material preferred. Prefer 1 year Medical Assistant experience. Education & Certifications Current BLS Certification.